Wedjosse Terms Of Service

Please read these Terms of Service (hereinafter - the “Terms”) carefully before using the WeDjosse Platform and/or Services (as defined below). If you do not accept these Terms in their entirety, including the agreement to arbitrate on an individual basis any claims between you and WeDjosse (referred to as “WeDjosse”, “we”, and “us”), a corporation registered and organized under the laws of the Republic of Cameroon, you must not access or use the WeDjosse Platform.

1. GENERAL INFORMATION

1.1. Terms of Service

These Terms describe the terms and conditions applicable to your access and use of the website, located at www.wedjosse.com, and its sub-domains (the “Website”), related mobile device application, and software (collectively with the Website, the “WeDjosse Platform”).

Use of the Services is subject to these Terms and any other rules or policies published on the Website or otherwise made available to you by WeDjosse Platform. You understand that by creating an account on the WeDjosse Platform, you enter into a legally binding contract with WeDjosse with effect from this date and indicate your unconditional acceptance of these Terms.

These Terms, as well as Refund and Payment Policy, Privacy Policy, Cookies Policy, and any service-specific terms as made available on the Platform, are legally binding agreements governing the relationship between WeDjosse and any User (as defined below) or visitor of the WeDjosse Platform. As a User or a visitor of the WeDjosse Platform, the collection, use, and sharing of your personal data are subject to the Privacy Policy and Cookie Policy, as may be amended from time to time.

1.2. WeDjosse Services

You may access and use the WeDjosse Platform as: (i) a registered user seeking online language teaching and tutoring services by using the WeDjosse Platform or other tools made available by WeDjosse (the “Student”); (ii) a registered user providing online language teaching and tutoring services via/through the intermediate of the WeDjosse Platform or other tools made available by WeDjosse (the “Tutor”); or (iii) a visitor of the Website. Throughout these Terms, “you” or “your” may refer as applicable to the Student, the Tutor, or a visitor accessing or using any of our Services (each the “User”).

WeDjosse services include access to the WeDjosse Platform for Students and Tutors, to connect for online language teaching and tutoring services, facilitation of payments between Students and Tutors, and customer support and related services (the “Services”). WeDjosse does not provide language teaching and tutoring services. All available teaching and tutoring services on the WeDjosse Platform are provided according to the services' specific terms outlined in the Legal Center.

You are responsible for obtaining and paying for any equipment and Internet service necessary to access the Services. We may alter, suspend, or discontinue the WeDjosse Platform or the Services in completely or in part, at any time and for any reason, without notice. The WeDjosse Platform may also become unavailable periodically due to maintenance or malfunction of computer equipment or other reasons. We may provide access to third party services and products from time to time or to our own products or Services. You acknowledge that the WeDjosse Platform is evolving and that the form and nature of the Services may change from time to time without notice to you.

1.3. Amendments to these Terms

We reserve the right to amend or modify Terms at any time, by posting a revised version on the Website and by notifying you through the WeDjosse Platform, or via the email address associated with you in case of material change hereto. The latest version is published on this page.

We encourage you to check this this policy regularly. If you do not agree with the amendments to these Terms, you have the right to terminate these Terms by discontinuing your use of the Services and providing a termination notice to WeDjosse or deleting your account. By continuing to use the Services following the amendment of these Terms, you consent to be bound by the Terms as amended.

2. OBLIGATIONS

2.1. Services Eligibility

Services are available only to and may only be used by individuals who are 21 years and older and who can form legally binding contracts under applicable law. Individuals under the age of 21 can use our Services only in conjunction with and under the supervision of a parent or a legal guardian. The parent or the legal guardian shall at all times be responsible for all activities related to the use of the Services by the aforementioned individuals.

2.2. Verification

WeDjosse may request a Tutor to provide a government-issued identification document-ID (identity card, passport, driver’s license, etc.) and the documents confirming the claimed educational credentials (educational background documents, such as diplomas, certificates, etc.). The Tutor will be asked to upload a copy of the Tutor’s government-issued ID and their educational document(s).

WeDjosse does not endorse or make any representations or warranties regarding the accuracy, completeness, and reliability of any information provided by the Tutor within the verification procedure.

WeDjosse cannot confirm that each User is who they claim to be. You agree and understand that you assume all risks when using the Services, including without limitation any and all of the risks associated with any online or offline interactions with other Users.

When interacting with other Users, you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other people you don’t know. Neither WeDjosse nor its affiliates or licensors is responsible for the conduct, whether online or offline, of any User of the Services. WeDjosse, its affiliates, and licensors will not be liable for any claim, injury, or damage arising from or in connection with your use of the Services.

2.3. Consumer Reports

WeDjosse may or may not utilize third-party consumer reporting agencies that perform, among other things, criminal background checks, sex offender registry checks, motor vehicle records checks, credit checks, and identification verifications (“Consumer reports”). WeDjosse does not endorse or make any representations or warranties regarding the reliability of such Consumer reports or the accuracy, timeliness, or completeness of any information in the Consumer reports.

2.4. Privacy

You may use the WeDjosse Platform without providing personally identifiable information. When using the Services, you may be requested to provide your personal data. To learn more about our privacy practices, please refer to WeDjosse Privacy Policy.

2.5. Payment

Payment processing on the WeDjosse Platform is provided by third-party payment processors including, but not limited to Flutterwave, allowing us to: (a)bill the Students in lieu of directly processing your credit/debit card information; (b) enable payouts to the Tutors. For the avoidance of doubt, payment made by the Student to WeDjosse shall satisfy the Student’s obligation with respect to the payment to the Tutor for the tutoring services provided via the WeDjosse Platform.

Please review the additional payment terms as specified in the Refund and Payment Policy. More details on the security of your payment and billing information may be found in our Privacy Policy.

We use third-party payment processor Flutterwave to bill you as Students in lieu of directly processing your credit/debit card information and Flutterwave to enable payouts to the Tutors.

We use third-party payment processor Flutterwave to bill you as Students in lieu of directly processing your credit/debit card information and Flutterwave to enable payouts to the Tutors.

We also use third-party payment processors to enable payouts to the Tutors.

2.6. Refund

WeDjosse strives to ensure a clear understanding of the financial relations between Students and Tutors with respect to the Services we provide. Please check our Refund and Payment Policy to find out more about how we handle refunds. To the extent permitted by law, any refunds at any time are at our sole discretion only.

3. RIGHTS AND LIMITS

3.1. Your Right to Use the WeDjosse Platform

In case you are a Student, WeDjosse hereby grants you, on the Terms set forth herein, a non-transferable, non-sublicensable, non-exclusive, limited right to access and use the WeDjosse Platform solely for your non-commercial personal use.

In case you are a Tutor, WeDjosse hereby grants you, on the Terms set forth herein, a non-transferable, non-sublicensable, non-exclusive, limited right to access and use the WeDjosse Platform solely for the provision of the tutoring services to the Students.

You agree not to view, copy, or procure content or information from the WeDjosse Platform by automated means (such as scripts, bots, spiders, crawlers, or scrapers), or to use other data mining technology or processes to frame, mask, extract data or other materials from the WeDjosse Platform (except as may be aresult of the standard search engine or Internet browser usage) unless formally authorized by WeDjosse under separate written agreement.

You agree not to inquire about the engagement of or to engage Tutors to complete assignments, write papers, take quizzes, or otherwise do work on your behalf. Further, you agree not to use the Services for any purpose that violates the academic honesty policy or other conduct policies of your school, university, academic institution, or workplace.

No WeDjosse materials made available to you as part of the Services may be copied, reproduced, modified, republished, downloaded, uploaded, posted, transmitted, or distributed in any form or by any means without WeDjosse's prior written permission or as expressly provided in these Terms. You may not share or transfer your account credentials with any third party.

WeDjosse may impose reasonable limits on your scope of access to the WeDjosse Platform, including limits on time or volume of information accessed or devices used to access the WeDjosse Platform, to prevent unauthorized third-party use of the Services.

All rights not expressly granted herein are reserved.

3.2. Your Account

Certain of our Services are reserved for registered users only. To become a registered user, you must create a Student or Tutor account on the WeDjosse Platform. You agree that you are responsible for protecting your account credentials from unauthorized use, and you are responsible for all activity that occurs under those account credentials. You agree to notify us immediately if you believe that any of your account credentials have been or may be used without your permission so that appropriate action can be taken.

You may use the Website and its features without being a registered user. This shall not preclude the application of these Terms and other WeDjosse’s rules and policies applicable to your use of the Website, including but not limited to when you interact with the Website.

You may not (i) create more than two accounts (one as a Tutor and one as a Student) to access the WeDjosse Platform, (ii) share your account credentials with any third party, or (iii) transfer your account to any third party. WeDjosse is not responsible for any loss or damage caused by or expense incurred by you as a result of your failure to safeguard your account credentials. You agree that you shall not rent, resell, or remarket the WeDjosse Platform or provide access to the Services to any third party.

When you create an account on WeDjosse, we may collect certain personal data directly from you, or if you create your account using a third-party service (Facebook, Google, Apple), we may collect personal data about you from the third-party service (your username or user ID associated with that third-party service). By choosing to create an account using a third-party service, you authorize us to collect the personal data necessary to authenticate your account with the third-party service provider.

The security of any personal data you choose to share within your account is subject to our Privacy Policy.

When you create a Tutor account, it is obligatory to provide your profile photo and the video introduction.

You may edit your account at your sole discretion. Adding more details to your Tutor account may help you get the most out of your use of the Services, for instance, find more Students. Therefore, it is your choice whether to include additional information within your account or not, such as country, language skills, education, and work experience. The security of any personal data you choose to share within your account is subject to our Privacy Policy.

3.4. Representations and Warranties

Tutor-Specific Representations

If you use the Services as a Tutor:

Student-Specific Representations

If you use the Services as a Student:

3.5. User Complaints

If a User has a complaint about Services, they should contact WeDjosse at support@wedjosse.com with the subject line ‘Formal Complaint’ (the “Complaint”), providing as much detail as possible about the Complaint. WeDjosse shall respond to the User confirming receipt and shall investigate the matter. Upon receiving the Complaint, WeDjosse customer support shall investigate the Complaint internally, taking into account the importance and complexity of the issue or issues raised.

If the Complaint relates to a specific WeDjosse employee, another WeDjosse representative will help with the investigation in his or her place. WeDjosse shall respond to the User with its findings in response to the Complaint, and, where applicable, with a suggested solution.

3.6. Lesson Recording

You acknowledge and agree that, from time to time, WeDjosse may request or record videos of your lessons. This recording is intended solely for ensuring the quality of the Services. Recordings might be shared externally, used forindividual targeting, or used for any sales, marketing, or other promotional purposes.

By using the Services, you agree and give consent for such recordings that is gratuitous, unsolicited, and without restriction. You agree that WeDjosse may use these recordings without fiduciary or other obligation and without any additional compensation.

You may opt out of any recordings of your lessons or request to remove any existing recordings by writing to support@wedjosse.com.

4. RELATIONS BETWEEN WEDJOSSE AND USERS

Providing the Services WeDjosse is acting as an on-demand intermediary connecting Students and Tutors and providing the tools to facilitate the tutoring services. You acknowledge and agree that WeDjosse is a technology services provider that does not provide online tutoring services or functions as a language learning school.

WeDjosse does not serve as an employer of any User unless separately subject to a signed, written employment contract signed by both the User and WeDjosse. Users may use the Services only for the provision and receipt of the tutoring services subject to these Terms.

As such, WeDjosse will not be liable for any tax or withholding, including but not limited to unemployment insurance, employer’s liability, workers’ compensation insurance, social security, or payroll withholding tax in connection with your use of Services. You are solely responsible for adhering to all applicable tax regulations that may apply in connection with your use of the Services. You hereby agree to compensate WeDjosse for all state fees, claims, payments, fines, or other tax liabilities that WeDjosse will incur in connection with the obligations arising from applicable tax or other regulations not being met by you.

In all cases of use of the WeDjosse Platform, Users are acting as independent contractors and not as WeDjosse’s or any other party’s employee, agent, franchisee, or servant. Accordingly, you will be solely responsible for all costs incurred by you or your organization. You may not act as an employee, agent, or representative of WeDjosse nor bind any contract on behalf of WeDjosse. Where, by implication of mandatory law or otherwise, you shall be deemed an employee of WeDjosse, you hereby agree to waive any claims against us that may arise as a result of a such implied employment relationship. No User is entitled to participate in any WeDjosse vacation, group medical or life insurance, disability, profit sharing or retirement benefits, or any other fringe benefits or benefit plans offered by WeDjosse to its employees.

The Services provide connection to Tutors who are willing to be engaged by Students as independent contractors. As independent contractors, each Tutor decides when and how often the Tutor will be available to provide the tutoring services to Students. Each Tutor controls the methods, materials, content, and all aspects of the tutoring services. The Services allow Tutors to create subjectspecific tutoring services, for a certain number of hours.

Students are responsible for selecting the Tutor suitable for their learning goals. Students should check each Tutor's self-reported credentials, education, and experience, as well as reviews from other Students. Each Tutor has the sole discretion to accept or decline a request for the tutoring services, as well as continue or discontinue a tutoring relationship with any Student.

5. INTELLECTUAL PROPERTY RIGHTS

All intellectual property in the design and layout of the WeDjosse Platform and the material and information published on the Website pages or within the WeDjosse Platform, functionality belongs to and is vested in WeDjosse or its licensors. You may not copy any part of the WeDjosse Platform or otherwise do anything in relation to any part of the WeDjosse Platform. You may not otherwise use or reproduce any of the WeDjosse Platform or the material contained within it in any manner other than those listed above without first obtaining the prior written permission of WeDjosse.

Unless otherwise noted, all WeDjosse Content contained on the WeDjosse Platform is the property of WeDjosse and/or its affiliates or licensors and is protected from unauthorized copying and dissemination by the Republic of Cameroon copyright law, trademark law, international conventions, and other intellectual property laws. The service marks and trademarks of WeDjosse, including without limitation WeDjosse and the WeDjosse logos are service marks owned by WeDjosse. Any other trademarks, service marks, logos, and/or trade names appearing via the Service are the property of their respective owners. You may not copy or use any of these marks, logos, or trade names without the express prior written consent of the owner.

You may not link or frame to any pages of the Website or any WeDjosse Content contained therein, whether in whole or in part, without prior written consent from WeDjosse. You may like or follow WeDjosse or share links to the Website via social networking technology referenced on the Website.

Any rights not expressly granted herein are reserved.

6. DISCLAIMER OF WARRANTY

Use of the Services is entirely at your own risk. WeDjosse disclaims all liability in connection with any interactions, correspondence, transactions, and other dealings that you have with any third parties, including without limitation Students or Tutors found on or through the WeDjosse Platform (including on or via linked websites or advertisements) are solely between you and the third party (including issues related to the content of third-party advertisements, payments, services, delivery of goods, warranties (including product warranties), privacy and data security, and the like). Under no circumstances will we be liable for any loss or damage caused by your reliance on the information in any content on the WeDjosse Platform. It is your responsibility to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content available through the WeDjosse Platform.

WeDjosse expressly disclaims any liability or claims that may arise between Users of its Services. You are solely responsible for your interactions with all other Users and any disputes that arise from those interactions with other Users. WeDjosse is not obliged but may attempt to assist in resolving disputes between Users.

7. LIMITATION OF LIABILITY

8. DISPUTE RESOLUTION And GOVERNING LAW

Any dispute arising out of consumer claims shall be finally resolved by individual arbitration, conducted in the English or French language in Yaoundé, Cameroon, under the rules of the OHADA Uniform Act on Arbitration. The parties shall bear equally the cost of the arbitration. In the event that an amicable settlement cannot be reached, the parties agree to submit the dispute to the exclusive jurisdiction of the competent courts of Yaoundé, Cameroon.

These Terms shall be governed by the laws of the Republic of Cameroon.

9. ENTIRE AGREEMENT. SEVERABILITY

These Terms, together with any amendments and any additional agreements you may enter into with WeDjosse in connection with the Services, shall constitute the entire agreement between you and WeDjosse concerning the Services. If any part of these Terms is held to be unlawful, void, or unenforceable, that part will be deemed severable and shall not affect the validity and enforceability of the remaining provisions.